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🏠 Home & Kitchen Gadgets

What types of home gadgets do you sell?

We offer a variety of smart home gadgets including air purifiers, mini air coolers, humidifiers, LED lights, and kitchen accessories like air fryer paper liners and coffee accessories.

Are your home and kitchen products safe to use?

Yes, all our products are selected for their quality, safety, and ease of use. We work with manufacturers who follow international safety standards.

Can I use your air coolers and fans in my office or bedroom?

 Absolutely! Our portable air conditioners, humidifiers, and mini fans are designed for home, office, and bedroom environments.

☕ Coffee Machines & Accessories

Do your coffee machines work with Nespresso or Dolce Gusto pods?

 Yes! Many of our portable coffee machines are compatible with Nespresso, Dolce Gusto, and coffee powder, offering versatile brewing options.

Are your coffee makers wireless and rechargeable?

 Yes, several models are wireless and Type-C rechargeable, ideal for travel, camping, home, or car use.

Can I use these coffee makers in the car?

 Yes, we have models designed to work with DC12V car sockets, making them perfect for coffee on the go.

🌬️ Air Comfort & Aromatherapy

Do you sell air humidifiers and diffusers?

 Yes, our collection includes USB-powered humidifiers, LED aromatherapy diffusers, and car scent diffusers to improve air quality and add a relaxing fragrance to your space.

Are your aromatherapy diffusers suitable for bedrooms?

Definitely! Our quiet, compact models are perfect for bedrooms, offices, and cars, enhancing your comfort without noise or clutter.

👶 Baby Care & Gifts

What kind of baby products do you offer?

 We offer non-toxic baby handprint & footprint kits, photo frames, and souvenir gifts perfect for newborn celebrations and keepsakes.

Are your baby kits safe for newborns?

 Yes. Our baby imprint kits are made with skin-safe, non-toxic ink designed for gentle use on newborns.

💡 Lighting & Photography Tools

What lighting products do you offer for home or photography?

 We carry LED garage lights, foldable lighting panels, camping light strips, and professional soft lights for photography and content creation.

Can I use these lights outdoors or while traveling?

 Yes, many of our lights are portable, rechargeable, and water-resistant, making them great for outdoor use, travel, or emergency situations.

🚚 Shipping & Orders

Where do you deliver?

 We deliver to all Emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, and beyond — right to your doorstep.

How long does shipping take?

 Most orders are delivered within 7–10 business days.

Can I track my order?

 Yes. Once your order is shipped, you’ll receive a tracking link via email to follow your delivery.

💳 Payments & Returns

What payment methods do you accept?

 We accept major credit and debit cards and other secure online payment options available in the UAE.

Do you offer returns or exchanges?

 Yes. We offer a 30-day return policy. If you're not satisfied with your order, you can request a return or exchange within 30 days of receiving it.

Is my payment information secure?

 Absolutely. We use SSL encryption and secure payment gateways to ensure your information is always protected.

📞 Contact & Support

How can I contact Dokkanak.com?

 You can reach our customer service team through the Contact Us page, email, or our social media platforms. We're always here to help.

Do you offer customer support in Arabic and English?

 Yes, we offer support in both Arabic and English to serve all customers across the UAE.