Welcome to Dokanak! These Terms & Conditions (“Terms”) govern your use of our website https://dokkanak.com (the “Website”) and any purchases you make. By using our Website, you agree to comply with these Terms. Please read them carefully.

1. General:

  • The Website is owned and operated by Dokanak (the “Company,” “we,” “us,” or “our”).
  • We reserve the right to modify these Terms at any time. Changes will take effect upon posting to the Website.
  • Your continued use of the Website signifies your acceptance of the revised Terms.

2. Eligibility:

  1. By using this Website, you confirm that you:
    • Are at least 18 years old or have the consent of a parent or legal guardian.
    •  Are legally able to enter into binding contracts in the United Arab Emirates (UAE).

3. Products & Orders:

  • All products and prices on our Website are subject to change without notice.
  •  We make every effort to display accurate product descriptions and images, but we do not warrant that the information is complete, current, or error-free.
  •  Orders are subject to availability and acceptance by Dokanak.
  •  We reserve the right to cancel or refuse orders at our sole discretion.

4. Payment:

  • Payment must be made in full at the time of placing your order.
  • We accept major payment methods listed on the Website.
  • Prices are displayed in AED (United Arab Emirates Dirham) and include applicable VAT, unless stated otherwise.

5. Shipping & Delivery:

  • We deliver across the UAE and other select locations as specified on the Website.
  • Delivery times are estimates only and not guaranteed.
  • Risk of loss and ownership of items passes to you upon delivery.

6. Returns & Refunds:

  • Please refer to our Refund & Returns Policy at https://dokkanak.com/refund-returns/ for detailed information.
  • We comply with the UAE Consumer Protection Law regarding defective or incorrect items.

7. Use of the Website:

  • You agree not to use the Website for any unlawful or prohibited activities.
  • You will not interfere with the Website’s operation or security.
  • All content, including text, images, and logos, is the property of Dokanak and is protected by intellectual property laws.

8. Limitation of Liability:

  • Dokanak will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchases made on it.
  • Our total liability to you for any claim shall not exceed the amount you paid for the relevant product or service.

9. Use of the Website:

  • These Terms are governed by the laws of the United Arab Emirates.
  • Any disputes will be subject to the exclusive jurisdiction of the UAE courts.

10. Contact Us:

  • If you have any questions or concerns about these Terms, please contact us at:
  • Email: [email protected]
  • Address: VUET0040 Compass Building- Al Hulaila, AL Hulaila Industrial Zone-FZ